Customer service and contact

For product advice, order information, returns, warranty claims or personal data requests, use our official channels:

DS Perfumería
Cartagena de Indias, Bolívar, Colombia.
Email: comercial@dsperfumeria.com

Include your name, order number if available and a description of your request. The return address will be arranged via WhatsApp. Please arrange receipt before shipping.

Local deliveries between 10 a.m. and 8 p.m. are arranged with the customer. This window does not imply continuous customer service or immediate delivery.